POE Q4

Digital code of conduct for education institutes


10 points of netiquette
Netiquette is a basic set of rules pertaining to behavior that needs to be followed to ensure the internet is better for all users. (Digital citizenship, Auburn University. S.A).
(Melin,2013) Don't type in CAPS
Don't spam
Don't use offensive language
Don't steal other people's identity
Don't distribute illegal material
Don't flood
Don't expect a response straight away
Engage, don't broadcast only
Don't reply-all for a personal conversation
Don't ask questions that can be found on Google.


Penalties
A lack of netiquette can cause substantial problems in the workplace and schooling. Any disregard for netiquette can break a relationship between business associates, a single mail, post or comment can impact negatively or positively on a business. An institution's brand image could be ruined by a lack of netiquette.
if we disregard all rules and values, our society will eventually fall into anarchy, contributing to the downfall of a society.
We communicate daily be it social, business or academic content. Without any form of guidelines or rules our interactions will degenerate and result in negative consequences. Without the rules and policies associated with them, our communication will have no censure, no consequences and no legal responsibilities. Roles and policies are important for maintaining a sense of decorum and self-worth.
How would it be implemented in a business
Business is about building a relationships, creating rapport is important in establishing trust,authenticity and credibility. Any disregard for netiquette can break the relationship down. A brand's reputation is everything and a positive brand can sway buying decisions. According to (Patel,N.2014), the stats from a survey conducted in 2013, showed that73% of consumers say positive reviews make them trust a business more.

References
Auburn University.(s.a). digital citizenship: netiquette(online) available at https://www.auburn.edu/citizenship/netiquette.html (accessed 22 April 2016)
Melin,E. Mar.2013. 11 examples of bad digital etiquette (online) available at https://www.spiral16.com/blog/2013/03/11
Google search available at www.google .com/digital-code-of-conduct/Wikipedia.